While many people have a negative view
of Facebook, I would like to offer a twist on the role the social networking
site has in society. In Samantha Rupert’s article “Social Media’s Top 5
Contributions to Society,” she summarizes five benefits social media has in our
society. First, she explains that Facebook is a forum for support and safety
information during a crisis. For example, during Superstorm Sandy, most people
didn’t have power. However, some cell networks and WiFi towers were still
operational. Many people used Facebook to detail the destruction and reassure
friends or family that they were safe. Secondly, Rupert says that Facebook is a
valuable aid for crime-solving. Police departments like the NYPD are beginning to
investigate gang-related crimes on social media networks. Recently, the NYPD
nabbed about 60 gang members who boasted about violent crimes on social media
networks. Third, Facebook and other social media platforms are a form of
political influence. Social media has given a true voice to the people. It
allowed people to rally for same sex marriage equality while the Supreme Court
heard cases regarding the issue. The wide range of people that use Facebook
make it a powerful political voice. Fourth, Facebook is currently the best way
yet to connect across vast distances. It allows friends and families from far
and wide to connect with ease, without having to waste money paying for
international phone calls. It also offers a visual for these people who haven’t
seen their loved ones in a while because different pictures can be posted.
Fifth and finally, social media has revolutionized brand engagement. It has completely
transformed the marketing industry. A report from BIA/Kelsey projects social
media revenue to exceed $11 Billion by 2017. Because brands have the
opportunity to personally engage with customers like never before through these
sites, their sales are skyrocketing. People like to see brands respond to them
when the mention a company in a Facebook post or a tweet or anything on social
media. Interaction through social media is fueling sales and brand success in
the media world. So while many might throw harsh criticism at Social Media and
the role it plays in our society, Rupert offers a spin on the common negative
opinions and opens eyes to the good role social media plays in our society.
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